Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
Orders are shipped via Australia Post. All items are shipped within 24 hrs and trackable through Australia Post
You will be prompted for account creation during the checkout process
Please immediately email us on [email protected]
Click on “Orders” in your dashboard. You will also receive email updates on your order.
We do not store your credit card information. This information is processed by PayPal or Stripe who have industry standard security protocols enabled.
No we do not
Currently we ship to Australia, UK and New Zealand. You can email us at [email protected] to request for a special quote for other countries
Yes all items will be shipped as a single package.
If you need to swap an item
Returns and Exchanges
Please refer to our refund policy here
Please reach out to us on [email protected]
Please reach out to us on [email protected]
Please reach out to us on [email protected] for further details
We are always here to help.
Please reach out to us at [email protected]
Please reach out to us on [email protected]
Yes you can. Please reach out to us on [email protected] and we’ll refund the payment
This is possible for certain items. You can always reach out to us at [email protected] if this option is not available on the website.